Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

Just want the 20% off that was offered in an email sent to me at 11/21/2017 3:02 PM. This email did not say there were conditions or codes and was good from the 23rd-26th.

There were other emails that did list conditions and codes. Called cust service after i made my purchase and did not get the 20% off - they were not helpful. When you offer up a deal - you should stand by it. When you call a cust service rep - they should fix it - I should not have to take it to the internet for satisfaction.

This is the 2nd item i bought from them in 10 days. I will take future business elsewhere.

Product or Service Mentioned: Prep Sportswear 20-Percent Off Deal.

Reason of review: Poor customer service.

Monetary Loss: $12.

Preferred solution: Let the company propose a solution.

I liked: Product.

I didn't like: 1st hoodie was too small - my bad, 2nd hoodie was sold out of the size i wanted, False discount was emailed to me, Bad cust service rep did not hear me - just told me i was wrong.

Company wrote 0 private or public responses to the review from Nov 24, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like